WMI failed to connect to local computer or you are unable to get the pahysical information of the system like mac addrss, ip address etc...
it is run by a dll file called - wbmiscripting.dll
To resolve the problem follow these steps.....
1. Log onto Windows with an administrator account, click Start, type services.msc in the Start Search box
and press Enter.
2. In the right pane of the Service console, locate and right-click Windows Management Instrumentation, and then select Stop to stop the service.
3. Start Windows Explorer, and then locate the %SystemRoot%\System32\Wbem\Repository folder.
4. Backup and delete all the files in the %SystemRoot%\System32\Wbem\Repository folder.
5. Restart the computer.
The files that were deleted will be re-created when the computer restarts.
Note: The Windows Management Instrumentation service starts automatically when you restart the computer.
If the issue persists, please re-register WMI DLL files and re-compile WMI mof files to check if the issue can be resolved. Here are the detailed steps:
Start cmd as administrator
Copy and paste
cd %windir%\system32\wbem press enter
after then copy and paste
for /f %s in ('dir /b *.dll') do regsvr32 /s %s press
enter
after then copy and paste
for /f %s in ('dir /b *.mof') do mofcomp %s press
enter
after then copy and paste
wmiprvse /regserver press enter
ReStart the Windows Management Instrumentation service .